Any sector · Quality & knowledge Delivered in 6 to 10 weeks
The right procedure, at the right time, for every project
In an 80-person engineering firm or laboratory, project teams must apply quality procedures and protocols at every step. They are stored in shared folders and an old document management tool: several versions coexist, nobody knows which one is in force, and lessons learned stay in the heads of the most senior staff. A newcomer takes weeks to find their bearings, and a revised procedure does not always reach the teams who apply it.
The problem
Outdated document management: multiple versions, hard searches, documents disconnected from ongoing projects. Know-how is not captured, newcomers are trained by word of mouth, and nobody is notified when a procedure, a service or a product changes.
Our solution
- 01 Structure the document repository (procedures, protocols, templates, lessons learned) with a single version in force and access rights.
- 02 Link documents to project steps: each team finds the applicable procedure where it works.
- 03 Configurable AI agents that assist employees in their tasks (finding the applicable procedure with its sources, preparing a document from the right template, checking a step) and help them capture knowledge: lessons learned, newcomer training.
- 04 Automatic alerts when a procedure, a service or a product changes, sent to the teams and projects concerned.
Expected outcome
- The procedure in force found in seconds, with its source
- Newcomers up to speed faster
- Know-how captured, quality that improves
- Teams notified of every change
Illustrative story, inspired by situations we have met in the field. Discuss a similar case